Welcome to Omrath Travels.

We help you book and manage your journey from Lucknow to Ayodhya. If you need assistance with your booking, payment, ticket, cancellation, account, or travel details, we're here to help.

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Booking Support

Need help with your booking? We can assist with:

• Booking a journey from Lucknow to Ayodhya
• Selecting your preferred seat
• Viewing booking details
• Accessing your ticket
• Checking your booking status
• Issues during the booking process

When contacting us about a booking, please provide your booking reference or ticket number whenever possible.

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Payment Support

If you experience an issue while making a payment, please check whether your payment was successfully completed before trying again.
For payment-related assistance, please provide:

• Booking reference, if available
• Payment date and approximate time
• Amount paid
• Payment status shown in the app
• Transaction or payment reference, if available

Please do not share your card number, CVV, UPI PIN, password, or other confidential payment credentials on call or on mail with us.

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Ticket & Booking Confirmation

After a successful booking, your booking and ticket details are available in the Omrath app.
If you have completed a payment but cannot see your booking confirmation, please contact our support team with your booking or payment details so we can assist you.

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Cancellation & Refunds

If you need to cancel your booking, please use the cancellation option available in the Omrath app, where applicable.
Refund processing may depend on the applicable cancellation terms and payment processing timelines.
For refund-related questions, please provide your booking reference and payment details so our support team can review the request.

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Account & Login Support

If you are having trouble signing in or managing your Omrath account, please contact us for assistance.
For account-related issues, please provide the email address or phone number associated with your Omrath account.
Never share your password, OTP, or authentication credentials with anyone.

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Travel Support

For questions related to your journey from Lucknow to Ayodhya, please contact our support team.
For faster assistance, include:

• Booking reference or ticket number
• Travel date
• Passenger name
• A brief description of the issue

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Contact Us

For support, please email us at: mail@omrath.in
When contacting support, please provide enough information for us to identify your booking and understand the issue. Avoid sending sensitive payment or authentication information.
Our support team will review your request and respond as soon as possible.

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Important Security Notice

Omrath will never ask you to share your:

• Password
• OTP
• UPI PIN
• Card PIN
• CVV
• Complete card details

Please do not share these details with anyone claiming to provide Omrath Support.

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Privacy

For information about how Omrath collects and uses personal information, please refer to our Privacy Policy.

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Terms & Conditions

For information about bookings, cancellations, payments, refunds, and use of the Omrath service, please refer to our Terms & Conditions.

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Contact Information

Omrath Travels

Proprietor: Nishi Dwivedi

Business Address: F3-304, Swati Apartment, CG City, Sultanpur Road, Lucknow, UP - 226002

WhatsApp/Phone: +91 85500 10800

Email: mail@omrath.in

Website: www.omrath.in